Reference

Our Legal Terms, Built Around You

We keep our terms simple and specific so you know exactly how your account, deposits and withdrawals are handled.

Data encryption on every loginVerified withdrawal processSupport in English and Indonesian
568win Our Legal Terms, Built Around You
REACH OUR TEAM

Contact Us About Legal and Account Matters

Live Chat Support Open the chat window in the bottom-right corner of your account lobby.
Email Support Send a detailed message to our legal and compliance team at [email protected].
Account Settings Log into your 568win account, tap your profile icon, then select Account > Legal…
HOW WE PROTECT YOU

Data Security, Account Access and Your Rights

Encryption and Storage

Every deposit, withdrawal and login is encrypted using TLS 1.3 protocols.

Withdrawal Verification

Before any withdrawal clears, we confirm your account identity, check for fraud patterns, and verify the receiving bank account matches…

Cookie and Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and deposit method preferences.

Data Retention

Account data is kept for the life of your account.

Access Your Data

Log in and go to Account > Legal & Privacy > Download My Data to get a copy of everything…

Report a Breach

If you believe your account is compromised, change your password immediately, then contact our support team via live chat or…

Legal, Data and Account Security FAQ

We collect your full name, email, phone number, date of birth, address and banking details. We also log your login history, device type and IP address for fraud detection. All data is encrypted and stored securely. You can view and update your profile anytime in Account Settings.

Deposits via DANA, OVO, GoPay and QRIS clear within 60 seconds after you confirm the payment. We do not hold deposits. Your account balance updates immediately, and you can play right away. Bank transfers may take 1–3 business hours depending on your bank.

You can update your email, phone and address in Account > Profile anytime. You cannot delete your account data while it holds real money or pending transactions. After you close your account and withdraw all funds, we retain records for two years, then delete them securely.

Go to the login page and tap Forgot Password. Enter your email or phone, and we'll send a secure reset link within 2 minutes. Click the link, create a new password, and log in. Your account funds remain safe throughout this process.

Yes. Your receiving bank account and DANA, OVO, GoPay or QRIS details are encrypted and never shared with third parties. We verify your identity before processing any withdrawal to prevent fraud. Your bank sees the withdrawal as coming from 568win, not from individual players.

No. We do not sell your data. We share account and payment information only with payment processors and banks necessary to complete your deposit or withdrawal. All partners sign confidentiality agreements. You can request a full list of data processors anytime.

Contact our support team via live chat, email at [email protected], or Account > Legal & Privacy. Our team in English and Indonesian responds within 24 hours. You can also request a formal legal notice about your account terms in writing.